You know reviews matter. You've probably searched for review management software. But here's the thing: getting reviews is a symptom, not the disease.
When someone searches "chiropractor near me," Google shows them this choice:
"I had happy patients—I know I did. They'd thank me after every visit. But when I looked at Google, I had 15 reviews from three years ago. Meanwhile, the new chiropractor who opened last year already had 80+. My patients just didn't think to leave reviews. I was invisible online."
Sending review requests is easy. Building a reputation takes a system.
Review requests sent days later miss the moment. Patients forget how good they felt walking out.
Email-only requests get buried. 98% of texts get read within 3 minutes. Email? Maybe 20% get opened.
Unhappy patients go straight to Google. No opportunity to resolve issues before they go public.
Doesn't know who just visited, who's been a patient for years, or who's at risk of leaving.
Reviews should happen automatically, at the right time, through the right channel. Here's how it works.
Requests go out right after appointments when the experience is fresh and positive feelings are highest.
Catch unhappy patients before they go public. Resolve issues privately, protect your reputation.
Text first (highest open rate), email backup, perfectly timed sequences that don't feel pushy.
Knows patient history, visit frequency, and satisfaction. Part of your complete communication system.
See how automatic review requests work alongside a complete patient communication system that turns happy patients into 5-star reviews.
Let's Talk Reviews